CASE STUDIES

Real problems. Practical solutions.

Our work is not just about what we build.

The important part is understanding what is getting in the way, deciding what needs to change and then putting the right solution in place.

These examples show how Kaybox has helped clients across websites, sales systems, customer journeys, automation and digital operations.

Start With a Strategic Review
Strategy FirstReal Working SystemsNo Fake MetricsFull Ownership
How We Approach Projects

Diagnose before building.

Every project begins by uncovering what is really holding the business back, rather than jumping straight into aesthetic redesigns.

Customer journeys built around commercial intent
Integrated backend pipelines and enquiry handling
Pragmatic technology that reduces team friction
PORTFOLIO OF WORK

Selected client case studies.

Explore how we diagnosed bottlenecks and implemented practical solutions across healthcare, dentistry, hospitality, and catering.

toveylittledental.co.uk
Tovey Little Dental modern website and patient journey layout
Healthcare & Dentistry
StrategyWebsiteCRM

Tovey Little Dental

Creating a clearer patient journey for NHS and private patients while fixing a manual enquiry tracking bottleneck.

The Situation

Tovey Little Dental had high patient demand and needed a website that could effectively serve two distinct patient groups: NHS patients looking for essential dental care, and private patients seeking cosmetic treatments.

What We Identified

Unclear patient navigation · Manual spreadsheet tracking · Follow-up risk

What Changed

All patient enquiries now land in one centralized system rather than scattered across spreadsheets.

View Case Study
glenfieldpharmacyclinic.co.uk
Glenfield Pharmacy Clinic modern clinical website and AI chat interface
Clinical Healthcare & Pharmacy
StrategyWebsiteAI

Glenfield Pharmacy Clinic

Transitioning from an NHS-dominated web presence to showcasing private clinical services with automated triage.

The Situation

Glenfield Pharmacy Clinic was expanding its commercial operations into private healthcare services, including travel vaccinations, health checks, and clinical consultations.

What We Identified

Private services buried · Repetitive telephone triage · Disconnected enquiry capture

What Changed

Private clinical services and travel health are prominently featured and easily found online.

View Case Study
cheeseandchai.co.uk
Cheese and Chai artisan catering website and quote pipeline
Artisan Food & Catering
StrategyWebsiteSales System

Cheese & Chai

Turning word-of-mouth catering popularity into a structured digital front door and quote management pipeline.

The Situation

Cheese & Chai had built an outstanding offline reputation and loyal customer following through word of mouth for their artisan grazing tables and event catering.

What We Identified

No clear digital front door · Fragmented enquiry channels · Inconsistent quote follow-up

What Changed

The business now possesses a professional digital presence that reflects the premium quality of its catering.

View Case Study
essyscafe.co.uk
Essys modern cafe website and multi-location presentation
Café & Hospitality Destination
StrategyWebsiteBrand Positioning

Essys

Evolving the brand’s digital presence to support multi-location growth while maintaining its established character.

The Situation

Essys had built a strong, loyal customer base at their original café. As the business prepared to launch a new location in Cheadle, the brand needed to speak to a broader demographic while keeping the warmth and authenticity of the original venue.

What We Identified

One brand, two locations · Understated digital presence · Unclear event enquiry paths

What Changed

Both café locations are clearly represented with dedicated opening hours and visit information.

View Case Study
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Have a similar problem to solve?

Tell us what is happening in your business and what you are trying to improve. We will help you work out the best place to start.

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