Terms & Conditions

1. Agreement to Terms

By browsing this website, requesting a Business Clarity Call, or commissioning services from Kaybox Ltd (“Company”, “Kaybox”, “we”, “our”), registered in England and Wales with registered offices at Wilmslow Road, Didsbury, Manchester, M20 5PG, you agree to be bound by these Terms and Conditions.

Where a specific Statement of Work (SOW), Proposal, or Master Services Agreement (MSA) is executed between Kaybox and a client, the terms of that specific written agreement shall take precedence in the event of any conflict with these website terms.

2. Provision of Professional Services

Kaybox provides strategic business diagnostics, operational system architecture, process automation, digital design, and fractional advisory services.

• Scope Definition: Each client engagement is defined by an agreed scope detailing milestones, timelines, deliverables, client responsibilities, and financial terms.
• Client Cooperation: Timely delivery depends upon the client providing prompt feedback, necessary access credentials, brand assets, and required business information.
• Scope Modifications: Any material adjustments to agreed project parameters requested during delivery will be documented in a written variation and agreed upon prior to execution.

3. Fees, Deposits & Payment Schedules

Unless otherwise specified in a formal quote or agreement:

• Fixed Investment Projects: Require an agreed commencement deposit (typically 50% or milestone-based) before project scheduling begins, with the remaining balance due upon milestone completion or prior to live launch.
• Strategic Reviews: Billed at fixed fee rates, payable upon booking or commencement.
• Ongoing Advisory / Retainers: Invoiced monthly in advance and payable within 14 calendar days of the invoice date.
• Taxes: All stated prices are in Pounds Sterling (£/GBP) and exclude VAT where applicable unless explicitly stated otherwise.

4. Intellectual Property & Ownership

• Client Deliverables: Upon receipt of full and final payment for the project, all bespoke deliverables, customized source code, graphical assets, and tailored strategic documentation created specifically for the client transfer to the client.
• Pre-Existing Methodologies: Kaybox retains ownership of its proprietary frameworks, background knowledge, diagnostic tools, code libraries, and generic automation architectures developed prior to or independently of the engagement.
• Portfolio & Attribution: Unless a strict Non-Disclosure Agreement (NDA) states otherwise, Kaybox reserves the right to reference the completed engagement and non-confidential metrics within our portfolio and case study archives.

5. Confidentiality

Both parties agree to hold in strict confidence all proprietary, financial, technical, or commercial information disclosed during the engagement, using such information solely for the purpose of executing the agreed services.

6. Warranties & Limitation of Liability

While Kaybox brings extensive commercial expertise and applies industry best practices to all advice and technical implementations:

• We do not guarantee specific monetary profit figures or financial outcomes, as business performance depends upon client execution, market forces, and external variables.
• To the maximum extent permitted by English law, our aggregate liability arising out of or related to any engagement shall not exceed the total fees paid by the client under the specific Statement of Work.
• Neither party shall be liable for indirect, consequential, or special damages, loss of profits, or business interruption.

7. Governing Law & Jurisdiction

These terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.